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Customer Service


 

At CRYSTAL CLEAR CONCEPTS JEWELRY, I want you to have a pleasant enjoyable shopping experience. Your questions and comments are welcome. Have a question about an item? Need a necklace in a different length? Need jewelry for a Wedding? Please feel free to contact me with any questions via e-mail at crystalclearconceptsjewelry@yahoo.com or by the Contact Us page. All e-mails will be answered.


Payments

 

Online orders are processed through Paypal, which is the secure, fast and easy way to pay online. If you are not comfortable or interested in your order being processed online, email me and I will be happy to provide you with instructions for mailing a money order or certified bank check. PERSONAL CHECKS NOT ACCEPTED.
Solution Graphics


Returns and Exchanges

 

PRIOR APPROVAL REQUIRED BEFORE RETURNING AN ITEM. I will gladly give you a full refund for any item that you are not satisfied with. Returns will be accepted within 7 business days of your receipt of an item. Shipping is not refundable.